ヘルプ
Tokens & Billing
How Gootaku tokens work: what each generation costs, which failures refund automatically, one-time token packs (no subscription), and how to buy more.
The basics
- 1 token = 1 generated image -- a comic/manga panel, a GIF frame, or a
character preview.
- Video costs more than 1 token because a clip is much more expensive to
render than a single image: 3 tokens for 5 seconds, 6 for 10 seconds, 9 for 15 seconds. The cost is shown next to each option before you generate.
- Free tokens: every new account starts with 1 token. After that you can
claim +1 free token every 2 days from your token balance -- it isn't added automatically, you claim it. Every 7th claim in a row pays a +3 bonus on top. There is no monthly reset: free tokens you don't spend stay in your balance.
- Token packs are a one-time purchase: Trial (25 tokens, $2.99), Starter
(100 tokens, $7.49) and Creator (500 tokens, $29.99). Accounts that have never bought a pack may also be offered a one-time Intro Pack (10 tokens, $1.00) inside the app. Purchased tokens never expire; they sit together with your free tokens as one combined balance.
- There is no subscription -- you're never billed automatically or on a
recurring basis. Buying a pack is a single one-time charge.
When you get tokens back automatically
You never need to ask for these -- they happen the moment the failure is detected:
- A generation that fails a content check, comes back invalid, times out, or
hits a rate limit.
- A generation whose job gets stuck or interrupted server-side (for example
during a maintenance deploy) -- jobs still unfinished after 30 minutes are marked failed and refunded.
- A video that fails outright, or one that succeeds only as a fallback static
image -- you're refunded the difference between what a full video costs and what the fallback actually used.
- Wobble Maker: the GIF is encoded in your browser before you're charged, so
a failed encode costs nothing; if the download fails after the charge, the charge is reversed.
If your balance doesn't visibly update within a few seconds of a failure notice, refresh the page -- the balance shown in the header is cached briefly.
What a pack also unlocks
Buying any pack (once, ever) also removes the free-account limits: watermarked exports capped at 1024px, CBZ export, the 3-project save limit, and the 7-day cleanup of unpublished images. See Saving, Publishing & Exporting.
Buying a pack
Packs are purchased through Pricing (top nav, or gootaku.com/pricing) via our payment processor, Creem. You'll be redirected to a secure checkout page; tokens land on your account automatically once payment completes.
Something looks wrong with my balance
Check Getting Help -- include roughly when it happened and what you were doing (which maker, what you clicked) so we can look it up quickly.