Tokens & Billing

The basics

• 1 token = 1 generated image -- a comic/manga panel, a GIF frame, or a

character preview.

• Video costs more than 1 token because a clip is much more expensive to

render than a single image; the exact cost per length (5s/10s/15s) is shown next to each option before you generate.

• Free plan: 10 tokens every month, reset automatically -- you don't need

to do anything to claim it.

• Token packs (Starter, Creator) are a one-time purchase. Purchased tokens

never expire; they sit on top of your monthly free balance as one combined balance.

• There is no subscription -- you're never billed automatically or on a

recurring basis. Buying a pack is a single one-time charge.

When you get tokens back automatically

You never need to ask for these -- they happen the moment the failure is detected:

• A generation that fails a content check, comes back invalid, times out, or

hits a rate limit.

• A generation whose job gets interrupted server-side (for example during a

maintenance deploy).

• A video that fails outright, or one that succeeds only as a fallback static

image -- you're refunded the difference between what a full video costs and what the fallback actually used.

• Wobble Maker: if the local GIF encode fails after you were charged, the

charge is reversed.

If your balance doesn't visibly update within a few seconds of a failure notice, refresh the page -- the balance shown in the header is cached briefly.

Buying a pack

Packs are purchased through Pricing (top nav, or gootaku.com/pricing) via our payment processor, Creem. You'll be redirected to a secure checkout page; tokens land on your account automatically once payment completes.

Something looks wrong with my balance

Check Getting Help -- include roughly when it happened and what you were doing (which maker, what you clicked) so we can look it up quickly.