ヘルプ
Getting Help
How to reach us and what to include so we can help fast.
Feedback button
Every page has a feedback bubble in the bottom-right corner. It's the fastest way to reach us for a bug, a confusing moment, or a suggestion -- messages go straight to the team.
What to include
The more specific, the faster we can help:
- Which maker (Comic, Manga, GIF, Video, Wobble, Character) and, if
- Roughly when it happened -- even an approximate time helps us find the
- What you expected vs. what actually happened.
- If it's about a specific project, the project title or, if you can grab
[email protected] reaches the same team, for anything better suited to email than a quick in-app message (account issues, business inquiries, press).
Response time
We read every message. There's no guaranteed SLA, but bug reports with clear repro details (see above) get looked at fastest.